Financial services are a broad group of businesses that include banks, credit unions, investment firms, mortgage companies, insurance agencies and more. These businesses help individuals, small and large businesses, and even governments with their financial needs. It’s easy to think of the banking, stock brokering and mortgage lending sectors as completely separate industries but they all work together to provide the many financial services we all depend on.
A company that provides financial services has a very important responsibility and is vital to the economy. This sector has grown exponentially and is considered a driver of economic growth, as it serves as a mechanism for providing credit to consumers and businesses.
The industry also helps to insure against unforeseen risks and losses, which is why it is so important. Without it, people would have trouble investing in themselves or their businesses. Financial services are all about building and maintaining trust. This is one of the reasons that many governments oversee and regulate this sector.
For example, in the United States, the Securities and Exchange Commission (SEC) oversees the securities markets. This includes stocks, bonds and mutual funds. It also has authority over the regulation of investment advisors, broker dealers and other financial professionals.
In other countries, the central bank sets monetary policy and is the primary regulator of the financial sector. In addition, many government organizations provide oversight on a state-by-state basis. Some examples of these government agencies are the Federal Deposit Insurance Corporation, the National Credit Union Administration and the State Treasurers’ offices.
As the world becomes more global and digital, it’s becoming easier to get the financial services you need no matter where you are. This means that more and more people are turning to online and mobile-based financial services providers. This has made the industry more competitive and requires financial service companies to offer better and more comprehensive customer service.
Customers have come to expect omnichannel, 24/7 customer support from the companies they do business with. This is especially true for those in the financial services sector. This is why it’s so important for these companies to have a well-staffed, highly knowledgeable omnichannel call center team.
A career in the financial services industry can be very rewarding, and it offers more job security than most other industries. This is why it’s important to do your research before deciding to move into the field. The experienced recruiters at Phyton Talent Advisors can help you decide if working in this industry is the right move for you. Contact us today to learn more about the opportunities in this sector.